The History of Herrmann Services
Herrmann Services is a family owned and operated company serving all Greater Cincinnati and Northern Kentucky communities. It was in 1968, when Richard J. Herrmann began to build a legacy for his family by opening the doors to Herrmann Plumbing.
In the beginning, the company was a small, one man shop. Richard soon found out that remarkable service and craftsmanship are impossible to keep secret. Richard’s inner circle started telling their friends and families about the care and skill he delivered. He was delighted to bring on other craftsmen to meet the demand of a growing business. He chose his employees very carefully, making sure they genuinely cared about helping people and knew their craft inside and out.
Soon after Richard opened the doors to Herrmann Plumbing, his wife, Yvonne, and their five children became a part of the business. Richard would say “if you are strong enough to pick up a shovel, then it is time for you to work.” This was the norm around the Herrmann household and as the three boys got older, they each became more and more involved in the business. It was during those first few years that Herrmann Plumbing truly became a family business.
The oldest son and child, Kim, was the first one to join the company, earning his Master Plumbing License. Kim currently holds the title of Vice President. Kelly is the middle child. He also has his Master Plumbing License along with Licenses in Heating, Cooling and Hydronics. Following Richard’s retirement in 1996, Kelly was named President of the company. Kevin is fourth in line and, still today, continues to provide superior service as a licensed plumber. Kris, the youngest of the bunch, was not directly involved in the business until the year 2000 when she took control of the finance department. She is known for “keeping her brothers in line”.
Joining their parents, a few third generation Herrmann’s are also involved in the business. Jason, Kim's son, joined the ranks of the plumbers in the early 90's and has since earned his Plumbing License, Backflow License, and various other certifications. He currently holds the title of Service Manager. Joining the team in the late 90's was Kelly's son, Alex. He is now the Marketing Director. Sam, Kelly’s daughter, came on board in 2008 to expand the company’s water treatment services. While not all of the staff members are Herrmann’s, they are all considered family. Prior to being hired each potential team member goes through a rigorous screening process, ensuring their success as a member of the Herrmann Plumbing team.
In 1999, Herrmann Plumbing expanded its services to include heating and cooling, thus, the name of the company was changed to Herrmann Plumbing, Heating & Air Conditioning. In early 2008, 40 years after the start of the business, Herrmann expanded its services one more time and changed its name to Herrmann Services. This change reflects not only the development of new services, but also emphasizes the company’s continued focus on customer service.
In recent years, the company has grown into one of the largest and most respected names in the region. We have never veered from Richard’s two founding principles: Remarkable Service, Remarkable Craftsmen. In fact, we continue to create higher standards for ourselves and consistently strive to go above and beyond the expectations of our customers. The company’s success and longevity are a testament that the founder got it right.
